-
First quarter net income increased 30% to $1.3 billion with margins
improving across the company's business segments. Adjusted net income
of $5.41 per share grew by 15.6% year over year.
-
Benefit Expense Ratio came in better than expected at 81.5%,
reflecting the impact of Anthem's integrated clinical and care
management programs on overall healthcare costs for our members.
-
Medical enrollment declined sequentially by approximately 0.6
million members, or 1.5%, totaling approximately 39.6 million members
as of March 31, 2018. The Company now expects medical enrollment to be
between 40.1 - 40.3 million for the full year 2018.
-
Generated operating cash flows of $2.2 billion, or 1.7 times net
income.
-
Completed the acquisition of America's 1st Choice during the
quarter, adding 135 thousand Medicare Advantage lives in central
Florida, including a 5 STAR plan.
-
Second quarter 2018 dividend of $0.75 per share declared to
shareholders.
INDIANAPOLIS--(BUSINESS WIRE)--Apr. 25, 2018--
Anthem, Inc. (NYSE: ANTM) reported strong first quarter 2018 financial
results and improved margins while continuing to make strategic
investments in growth initiatives.
"We are pleased with our first quarter 2018 financial performance, which
reflects our commitment to strong medical cost performance by
effectively leveraging community based innovative and integrated
clinical and value based care models across our markets," said Gail K.
Boudreaux, President and CEO. "Throughout 2018, we are prioritizing
investments to create a more flexible infrastructure that can quickly
respond to the evolving needs of our customers and the changing
healthcare environment. We are also driving an increased focus on
executional excellence across the organization. I see further
opportunity for Anthem as we continue to unlock the full potential of
our company to deliver consistently strong financial performance and
future growth."
Based on first quarter results and the business outlook for the
remainder of the year, Anthem has increased its outlook for 2018
adjusted net earnings to be greater than $15.30* per share.
* Refer to the GAAP reconciliation tables.
CONSOLIDATED HIGHLIGHTS
Membership: Medical enrollment totaled approximately 39.6 million
members at March 31, 2018, a decrease of 1.0 million members, or 2.5%
percent, from 40.6 million at March 31, 2017. The enrollment decrease
was driven predominantly by a reduced footprint in the Individual
ACA-compliant marketplace. Enrollment gains in fee-based services were
partially offset by declines in Local Group insured membership. Medicaid
enrollment declined by 120,000 individuals while Medicare grew by
237,000 lives.
Medical enrollment declined by 616 thousand lives sequentially during
the first quarter of 2018. The decrease reflected enrollment declines in
the Individual and Local Group fully-insured businesses, partially
offset by growth in the National, Medicare, and BlueCard®
businesses.
Operating Revenue: Operating revenue was $22.3 billion in the
first quarter of 2018, flat compared to the $22.3 billion in the prior
year quarter. The results reflected premium rate increases to cover
overall cost trends across our business as well as the return of the
health insurance tax in 2018. Revenues also increased due to the
acquisitions of Health Sun and America's 1st Choice as well as organic
membership growth in the Medicare business. These increases were offset
by a reduced footprint in the Individual ACA-compliant marketplace and
membership declines in the Local Group fully-insured and Medicaid
businesses.
Benefit Expense Ratio: The benefit expense ratio was 81.5
percent in the first quarter of 2018, a decrease of 220 basis points
from 83.7 percent in the prior year quarter. The decrease was primarily
driven by the return of the health insurance tax in 2018 and improved
medical cost performance across our business segments.
Medical claims reserves established at December 31, 2017 developed
moderately better than the Company’s expectation during the first
quarter of 2018.
Medical Cost Trend: For the full year 2018, the Company
continues to expect underlying Local Group medical cost trend to be in
the range of 6.0% +/- 50 basis points.
Days in Claims Payable: Days in Claims Payable (“DCP”) was
40.3 days as of March 31, 2018, an increase of 0.9 days from 39.4 days
as of December 31, 2017.
SG&A Expense Ratio: The SG&A expense ratio was 15.3 percent
in the first quarter of 2018, an increase of 100 basis points from 14.3
percent in the first quarter of 2017. The increase, as expected, was
primarily driven by the return of the health insurance tax in 2018 as
well as the impact of increased investment spend in 2018 to support
growth initiatives. The increase was partially offset by the Penn Treaty
assessments that were recorded in the first quarter of 2017 and lower
administrative spend from expense efficiency initiatives.
Operating Cash Flow: Operating cash flow was $2.2 billion, or 1.7
times net income in the first quarter of 2018. For the first quarter of
2017, operating cash flow was $2.7 billion, or 2.7 times net income.
Share Repurchase Program: During the first quarter of 2018, the
Company repurchased 1.7 million shares of its common stock for $395
million, or a weighted-average price of $233.51. As of March 31, 2018,
the Company had approximately $6.8 billion of Board-approved share
repurchase authorization remaining.
Cash Dividend: During the first quarter of 2018, the Company paid
a quarterly dividend of $0.75 per share, representing a distribution of
cash totaling $191.9 million.
On April 24, 2018, the Audit Committee declared a second quarter 2018
dividend to shareholders of $0.75 per share. On an annualized basis,
this equates to a dividend of $3.00 per share. The second quarter
dividend is payable on June 25, 2018 to shareholders of record at the
close of business on June 8, 2018.
Investment Portfolio & Capital Position: During the first
quarter of 2018, the Company recorded net realized losses on financial
instruments totaling $26.1 million and other-than-temporary impairment
losses totaling $7.9 million. During the first quarter of 2017, the
Company recorded net realized gains of $7.3 million and
other-than-temporary impairment losses totaling $8.1 million.
As of March 31, 2018, the Company’s net unrealized gain position in the
investment portfolio was $18.7 million, consisting entirely of fixed
maturity securities. The adoption of a change in accounting standards
has resulted in the Company accounting for changes in the value of
equity securities in realized gains or losses. As of March 31, 2018 cash
and investments at the parent company totaled approximately $1.1 billion.
REPORTABLE SEGMENTS
Anthem, Inc. has three reportable segments: Commercial & Specialty
Business (comprised of the Local Group, National Accounts, Individual
and Specialty businesses); Government Business (comprised of the
Medicaid and Medicare businesses, National Government Services, and the
Federal Employee Program); and Other (comprised of unallocated corporate
expenses and certain other businesses that do not meet the quantitative
thresholds for separate reportable segment disclosure).
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Anthem, Inc.
|
|
|
|
|
Reportable Segment Highlights
|
|
|
|
|
(Unaudited)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
(In millions)
|
|
|
Three Months Ended March 31
|
|
|
|
|
|
|
|
2018
|
|
|
2017
|
|
|
Change
|
|
|
|
|
Operating Revenue
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Commercial & Specialty Business
|
|
|
$9,066.4
|
|
|
|
$10,289.6
|
|
|
|
(11.9
|
)%
|
|
|
|
|
Government Business
|
|
|
13,262.4
|
|
|
|
12,025.7
|
|
|
|
10.3
|
%
|
|
|
|
|
Other
|
|
|
13.5
|
|
|
|
4.2
|
|
|
|
221.4
|
%
|
|
|
|
|
Total Operating Revenue1 |
|
|
22,342.3
|
|
|
|
22,319.5
|
|
|
|
0.1
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Operating Gain / (Loss)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Commercial & Specialty Business
|
|
|
$1,408.4
|
|
|
|
$1,302.4
|
|
|
|
8.1
|
%
|
|
|
|
|
Government Business
|
|
|
490.9
|
|
|
|
318.6
|
|
|
|
54.1
|
%
|
|
|
|
|
Other
|
|
|
(31.4
|
)
|
|
|
(35.6
|
)
|
|
|
NM2 |
|
|
|
|
Total Operating Gain1 |
|
|
1,867.9
|
|
|
|
1,585.4
|
|
|
|
17.8
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Operating Margin
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Commercial & Specialty Business
|
|
|
15.5
|
%
|
|
|
12.7
|
%
|
|
|
280 bp
|
|
|
|
|
Government Business
|
|
|
3.7
|
%
|
|
|
2.6
|
%
|
|
|
110 bp
|
|
|
|
|
Total Operating Margin1 |
|
|
8.4
|
%
|
|
|
7.1
|
%
|
|
|
130 bp
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
(1)
|
|
|
See “Basis of Presentation”
|
|
|
|
|
|
|
|
|
|
|
|
|
(2)
|
|
|
"NM" = calculation not meaningful.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Commercial & Specialty Business: Operating gain in the
Commercial & Specialty Business segment totaled $1,408.4 million in the
first quarter of 2018, an increase of $106.0 million, or 8.1 percent,
from $1,302.4 million in the first quarter of 2017. The increase was
primarily driven by the Penn Treaty assessments that were recorded in
the first quarter of 2017 and improved medical cost performance. The
increase was partially offset by a reduced footprint in the Individual
ACA-compliant marketplace and increased investment spend to support our
growth initiatives.
Government Business: Operating gain in the Government Business
segment was $490.9 million in the first quarter of 2018, an increase of
$172.3 million, or 54.1 percent, from $318.6 million in the first
quarter of 2017. The increase reflects the impact of the HealthSun and
America's 1st Choice acquisitions as well as organic membership
increases in the Medicare business, and retroactive revenue adjustments
in the Medicaid business. The increase was partially offset by increased
investment spend to support our growth initiatives.
Other: The Company reported an operating loss of $31.4 million in
the Other segment for the first quarter of 2018, compared with an
operating loss of $35.6 million in the prior year quarter.
OUTLOOK
Full Year 2018:
-
Net income is now expected to be greater than $14.12 per share,
including approximately $1.18 per share of net unfavorable items.
Excluding these items, adjusted net income is now expected to be
greater than $15.30 per share.
-
Medical membership is now expected to be in the range of 40,100,000 -
40,300,000. Fully-insured membership is expected to be in the range of
14,800,000 - 14,900,000 and self-funded membership is now expected to
be in the range of 25,300,000 - 25,400,000.
-
Operating revenue is now expected to be in the range of $91.0 - $92.0
billion.
-
Benefit expense ratio is now expected to be in the range of 84.4% plus
or minus 30 basis points.
-
SG&A ratio is now expected to be in the range of 15.4% plus or minus
30 basis points.
-
Operating cash flow is expected to be greater than $4.0 billion.
Basis of Presentation
1. Operating revenue and operating gain are the key measures used by
management to evaluate performance in each of its reporting segments,
allocate resources, set incentive compensation targets and to forecast
future operating performance. Operating gain is calculated as total
operating revenue less benefit expense and selling, general and
administrative expense. It does not include net investment income, net
realized gains/losses on financial instruments, other-than-temporary
impairment losses recognized in income, interest expense, amortization
of other intangible assets, gains/losses on extinguishment of debt or
income taxes, as these items are managed in a corporate shared service
environment and are not the responsibility of operating segment
management. Refer to the GAAP reconciliation tables.
2. Operating margin is defined as operating gain divided by operating
revenue.
Conference Call and Webcast
Management will host a conference call and webcast today at 8:30 a.m.
Eastern Daylight Time (“EDT”) to discuss the company’s first quarter
results and outlook. The conference call should be accessed at least 15
minutes prior to the start of the call with the following numbers:
|
|
|
|
|
|
877-209-9920 (Domestic)
|
|
|
800-475-6701 (Domestic Replay)
|
|
612-332-0932 (International)
|
|
|
320-365-3844 (International Replay)
|
|
|
|
|
|
An access code is not required for today’s conference call. The access
code for the replay is 432033. The replay will be available from 11:00
a.m. EDT today, until the end of the day on May 9, 2018. The call will
also be available through a live webcast at www.antheminc.com
under the “Investors” link. A webcast replay will be available following
the call.
About Anthem, Inc.
Anthem is working to transform health care with trusted and caring
solutions. Our health plan companies deliver quality products and
services that give their members access to the care they need. With over
74 million people served by its affiliated companies, including nearly
40 million within its family of health plans, Anthem is one of the
nation’s leading health benefits companies. For more information about
Anthem’s family of companies, please visit www.antheminc.com/companies.
|
|
|
Anthem, Inc.
|
|
Membership Summary
|
|
(Unaudited and in Thousands)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Change from
|
|
|
|
|
March 31,
|
|
|
March 31,
|
|
|
December 31,
|
|
|
March 31,
|
|
|
December 31,
|
|
Medical Membership
|
|
|
2018
|
|
|
2017
|
|
|
2017
|
|
|
2017
|
|
|
2017
|
|
Customer Type
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Local Group
|
|
|
15,649
|
|
|
|
15,697
|
|
|
|
15,870
|
|
|
|
(0.3
|
)%
|
|
|
(1.4
|
)%
|
|
Individual
|
|
|
755
|
|
|
|
1,886
|
|
|
|
1,588
|
|
|
|
(60.0
|
)%
|
|
|
(52.5
|
)%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
National:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
National Accounts
|
|
|
7,861
|
|
|
|
7,794
|
|
|
|
7,683
|
|
|
|
0.9
|
%
|
|
|
2.3
|
%
|
|
BlueCard® |
|
|
5,652
|
|
|
|
5,652
|
|
|
|
5,521
|
|
|
|
—
|
%
|
|
|
2.4
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total National
|
|
|
13,513
|
|
|
|
13,446
|
|
|
|
13,204
|
|
|
|
0.5
|
%
|
|
|
2.3
|
%
|
|
Medicare
|
|
|
1,713
|
|
|
|
1,476
|
|
|
|
1,545
|
|
|
|
16.1
|
%
|
|
|
10.9
|
%
|
|
Medicaid
|
|
|
6,436
|
|
|
|
6,556
|
|
|
|
6,475
|
|
|
|
(1.8
|
)%
|
|
|
(0.6
|
)%
|
|
FEP® |
|
|
1,562
|
|
|
|
1,573
|
|
|
|
1,562
|
|
|
|
(0.7
|
)%
|
|
|
—
|
%
|
|
Total Medical Membership
|
|
|
39,628
|
|
|
|
40,634
|
|
|
|
40,244
|
|
|
|
(2.5
|
)%
|
|
|
(1.5
|
)%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Funding Arrangement
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Self-Funded
|
|
|
25,299
|
|
|
|
25,073
|
|
|
|
24,966
|
|
|
|
0.9
|
%
|
|
|
1.3
|
%
|
|
Fully-Insured
|
|
|
14,329
|
|
|
|
15,561
|
|
|
|
15,278
|
|
|
|
(7.9
|
)%
|
|
|
(6.2
|
)%
|
|
Total Medical Membership
|
|
|
39,628
|
|
|
|
40,634
|
|
|
|
40,244
|
|
|
|
(2.5
|
)%
|
|
|
(1.5
|
)%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Reportable Segment
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Commercial & Specialty Business
|
|
|
29,917
|
|
|
|
31,029
|
|
|
|
30,662
|
|
|
|
(3.6
|
)%
|
|
|
(2.4
|
)%
|
|
Government Business
|
|
|
9,711
|
|
|
|
9,605
|
|
|
|
9,582
|
|
|
|
1.1
|
%
|
|
|
1.3
|
%
|
|
Total Medical Membership
|
|
|
39,628
|
|
|
|
40,634
|
|
|
|
40,244
|
|
|
|
(2.5
|
)%
|
|
|
(1.5
|
)%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Other Membership
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Life and Disability Members
|
|
|
4,641
|
|
|
|
4,715
|
|
|
|
4,700
|
|
|
|
(1.6
|
)%
|
|
|
(1.3
|
)%
|
|
Dental Members
|
|
|
5,786
|
|
|
|
5,859
|
|
|
|
5,864
|
|
|
|
(1.2
|
)%
|
|
|
(1.3
|
)%
|
|
Dental Administration Members
|
|
|
5,357
|
|
|
|
5,395
|
|
|
|
5,342
|
|
|
|
(0.7
|
)%
|
|
|
0.3
|
%
|
|
Vision Members
|
|
|
6,781
|
|
|
|
6,793
|
|
|
|
6,867
|
|
|
|
(0.2
|
)%
|
|
|
(1.3
|
)%
|
|
Medicare Advantage Part D Members
|
|
|
912
|
|
|
|
668
|
|
|
|
702
|
|
|
|
36.5
|
%
|
|
|
29.9
|
%
|
|
Medicare Part D Standalone Members
|
|
|
316
|
|
|
|
324
|
|
|
|
318
|
|
|
|
(2.5
|
)%
|
|
|
(0.6
|
)%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Anthem, Inc.
|
|
Consolidated Statements of Income
|
|
(Unaudited)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended
|
|
|
|
|
(In millions, except per share data)
|
|
|
March 31
|
|
|
|
|
|
|
|
2018
|
|
|
2017
|
|
|
Change
|
|
Revenues
|
|
|
|
|
|
|
|
|
|
|
Premiums
|
|
|
$
|
20,902.8
|
|
|
|
$
|
20,951.3
|
|
|
|
(0.2
|
)%
|
|
Administrative fees
|
|
|
1,408.8
|
|
|
|
1,363.2
|
|
|
|
3.3
|
%
|
|
Other revenue
|
|
|
30.7
|
|
|
|
5.0
|
|
|
|
NM
|
|
Total operating revenue
|
|
|
22,342.3
|
|
|
|
22,319.5
|
|
|
|
0.1
|
%
|
|
Net investment income
|
|
|
229.2
|
|
|
|
207.2
|
|
|
|
10.6
|
%
|
|
Net realized gains/(losses) on financial instruments
|
|
|
(26.1
|
)
|
|
|
7.3
|
|
|
|
NM
|
|
Other-than-temporary impairment losses on investments:
|
|
|
|
|
|
|
|
|
|
|
Total other-than-temporary impairment losses on investments
|
|
|
(7.9
|
)
|
|
|
(9.6
|
)
|
|
|
(17.7
|
)%
|
|
Portion of other-than-temporary impairment losses recognized in
other comprehensive income
|
|
|
—
|
|
|
|
1.5
|
|
|
|
NM
|
|
Other-than-temporary impairment losses recognized in income
|
|
|
(7.9
|
)
|
|
|
(8.1
|
)
|
|
|
(2.5
|
)%
|
|
|
|
|
|
|
|
|
|
|
|
|
Total revenues
|
|
|
22,537.5
|
|
|
|
22,525.9
|
|
|
|
0.1
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
Expenses
|
|
|
|
|
|
|
|
|
|
|
Benefit expense
|
|
|
17,045.9
|
|
|
|
17,542.8
|
|
|
|
(2.8
|
)%
|
|
Selling, general and administrative expense:
|
|
|
|
|
|
|
|
|
|
|
Selling expense
|
|
|
318.2
|
|
|
|
348.6
|
|
|
|
(8.7
|
)%
|
|
General and administrative expense
|
|
|
3,110.3
|
|
|
|
2,842.7
|
|
|
|
9.4
|
%
|
|
Total selling, general and administrative expense
|
|
|
3,428.5
|
|
|
|
3,191.3
|
|
|
|
7.4
|
%
|
|
Interest expense
|
|
|
184.2
|
|
|
|
235.0
|
|
|
|
(21.6
|
)%
|
|
Amortization of other intangible assets
|
|
|
79.5
|
|
|
|
41.8
|
|
|
|
90.2
|
%
|
|
Loss on extinguishment of debt
|
|
|
19.1
|
|
|
|
—
|
|
|
|
NM
|
|
|
|
|
|
|
|
|
|
|
|
|
Total expenses
|
|
|
20,757.2
|
|
|
|
21,010.9
|
|
|
|
(1.2
|
)%
|
|
|
|
|
|
|
|
|
|
|
|
|
Income before income tax expense
|
|
|
1,780.3
|
|
|
|
1,515.0
|
|
|
|
17.5
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
Income tax expense
|
|
|
467.8
|
|
|
|
505.1
|
|
|
|
(7.4
|
)%
|
|
|
|
|
|
|
|
|
|
|
|
|
Net income
|
|
|
$
|
1,312.5
|
|
|
|
$
|
1,009.9
|
|
|
|
30.0
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
Net income per diluted share
|
|
|
$
|
4.99
|
|
|
|
$
|
3.73
|
|
|
|
33.8
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
Diluted shares
|
|
|
262.8
|
|
|
|
270.4
|
|
|
|
(2.8
|
)%
|
|
|
|
|
|
|
|
|
|
|
|
|
Benefit expense as a percentage of premiums
|
|
|
81.5
|
%
|
|
|
83.7
|
%
|
|
|
(220
|
)bp
|
|
Selling, general and administrative expense as a percentage of total
operating revenue
|
|
|
15.3
|
%
|
|
|
14.3
|
%
|
|
|
100
|
bp
|
|
Income before income taxes as a percentage of total revenue
|
|
|
7.9
|
%
|
|
|
6.7
|
%
|
|
|
120
|
bp
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
(1) "NM" = calculation not meaningful
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Anthem, Inc.
|
|
Consolidated Balance Sheets
|
|
|
|
|
|
|
March 31,
|
|
|
December 31,
|
|
(In millions)
|
|
|
2018
|
|
|
2017
|
|
Assets
|
|
|
(Unaudited)
|
|
|
|
|
Current assets:
|
|
|
|
|
|
|
|
Cash and cash equivalents
|
|
|
$
|
4,630.6
|
|
|
|
$
|
3,608.9
|
|
|
Fixed maturity securities
|
|
|
17,091.5
|
|
|
|
17,377.3
|
|
|
Equity securities
|
|
|
2,341.9
|
|
|
|
3,599.2
|
|
|
Other invested assets, current
|
|
|
24.3
|
|
|
|
17.2
|
|
|
Accrued investment income
|
|
|
160.2
|
|
|
|
162.5
|
|
|
Premium and self-funded receivables
|
|
|
6,255.9
|
|
|
|
6,184.9
|
|
|
Other receivables
|
|
|
2,305.2
|
|
|
|
2,266.5
|
|
|
Income taxes receivable
|
|
|
—
|
|
|
|
341.9
|
|
|
Securities lending collateral
|
|
|
612.2
|
|
|
|
455.1
|
|
|
Other current assets
|
|
|
3,552.3
|
|
|
|
2,249.3
|
|
|
Total current assets
|
|
|
36,974.1
|
|
|
|
36,262.8
|
|
|
|
|
|
|
|
|
|
|
Long-term investments:
|
|
|
|
|
|
|
|
Fixed maturity securities
|
|
|
501.5
|
|
|
|
560.8
|
|
|
Equity securities
|
|
|
32.9
|
|
|
|
32.8
|
|
|
Other invested assets
|
|
|
3,460.8
|
|
|
|
3,343.8
|
|
|
Property and equipment, net
|
|
|
2,237.6
|
|
|
|
2,174.9
|
|
|
Goodwill
|
|
|
20,185.5
|
|
|
|
19,231.2
|
|
|
Other intangible assets
|
|
|
9,076.0
|
|
|
|
8,368.4
|
|
|
Other noncurrent assets
|
|
|
832.0
|
|
|
|
565.3
|
|
|
Total assets
|
|
|
$
|
73,300.4
|
|
|
|
$
|
70,540.0
|
|
|
|
|
|
|
|
|
|
|
Liabilities and shareholders’ equity
|
|
|
|
|
|
|
|
Liabilities
|
|
|
|
|
|
|
|
Current liabilities:
|
|
|
|
|
|
|
|
Policy liabilities:
|
|
|
|
|
|
|
|
Medical claims payable
|
|
|
$
|
7,640.3
|
|
|
|
$
|
7,991.5
|
|
|
Reserves for future policy benefits
|
|
|
71.5
|
|
|
|
69.9
|
|
|
Other policyholder liabilities
|
|
|
2,918.8
|
|
|
|
2,950.3
|
|
|
Total policy liabilities
|
|
|
10,630.6
|
|
|
|
11,011.7
|
|
|
Unearned income
|
|
|
2,115.9
|
|
|
|
860.3
|
|
|
Accounts payable and accrued expenses
|
|
|
5,816.7
|
|
|
|
5,024.4
|
|
|
Income taxes payable
|
|
|
194.9
|
|
|
|
—
|
|
|
Security trades pending payable
|
|
|
134.7
|
|
|
|
112.6
|
|
|
Securities lending payable
|
|
|
611.8
|
|
|
|
454.4
|
|
|
Short-term borrowings
|
|
|
1,125.0
|
|
|
|
1,275.0
|
|
|
Current portion of long-term debt
|
|
|
650.8
|
|
|
|
1,274.6
|
|
|
Other current liabilities
|
|
|
3,475.5
|
|
|
|
3,343.0
|
|
|
Total current liabilities
|
|
|
24,755.9
|
|
|
|
23,356.0
|
|
|
|
|
|
|
|
|
|
|
Long-term debt, less current portion
|
|
|
18,110.1
|
|
|
|
17,382.2
|
|
|
Reserves for future policy benefits, noncurrent
|
|
|
666.8
|
|
|
|
647.3
|
|
|
Deferred tax liabilities, net
|
|
|
1,812.9
|
|
|
|
1,726.5
|
|
|
Other noncurrent liabilities
|
|
|
942.3
|
|
|
|
925.1
|
|
|
Total liabilities
|
|
|
46,288.0
|
|
|
|
44,037.1
|
|
|
|
|
|
|
|
|
|
|
Shareholders’ equity
|
|
|
|
|
|
|
|
Common stock
|
|
|
2.6
|
|
|
|
2.6
|
|
|
Additional paid-in capital
|
|
|
8,489.3
|
|
|
|
8,547.4
|
|
|
Retained earnings
|
|
|
19,241.1
|
|
|
|
18,054.4
|
|
|
Accumulated other comprehensive loss
|
|
|
(720.6
|
)
|
|
|
(101.5
|
)
|
|
Total shareholders’ equity
|
|
|
27,012.4
|
|
|
|
26,502.9
|
|
|
Total liabilities and shareholders’ equity
|
|
|
$
|
73,300.4
|
|
|
|
$
|
70,540.0
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Anthem, Inc.
|
|
Consolidated Statements of Cash Flows
|
|
(Unaudited)
|
|
|
|
|
|
|
|
|
|
(In millions)
|
|
|
Three Months Ended March 31
|
|
|
|
|
2018
|
|
|
2017
|
|
Operating activities
|
|
|
|
|
|
|
|
Net income
|
|
|
$1,312.5
|
|
|
$1,009.9
|
|
Adjustments to reconcile net income to net cash provided by
operating activities:
|
|
|
|
|
|
|
|
Net realized losses(gains) on financial instruments
|
|
|
26.1
|
|
|
|
(7.3
|
)
|
|
Other-than-temporary impairment losses recognized in income
|
|
|
7.9
|
|
|
|
8.1
|
|
|
Loss on extinguishment of debt
|
|
|
19.1
|
|
|
|
—
|
|
|
Loss on disposal of assets
|
|
|
—
|
|
|
|
0.7
|
|
|
Deferred income taxes
|
|
|
(51.5
|
)
|
|
|
(157.2
|
)
|
|
Amortization, net of accretion
|
|
|
239.7
|
|
|
|
193.4
|
|
|
Depreciation expense
|
|
|
30.0
|
|
|
|
27.3
|
|
|
Share-based compensation
|
|
|
42.2
|
|
|
|
42.7
|
|
|
Changes in operating assets and liabilities:
|
|
|
|
|
|
|
|
Receivables, net
|
|
|
36.7
|
|
|
|
276.3
|
|
|
Other invested assets
|
|
|
(6.8
|
)
|
|
|
(14.8
|
)
|
|
Other assets
|
|
|
(391.8
|
)
|
|
|
(205.2
|
)
|
|
Policy liabilities
|
|
|
(560.8
|
)
|
|
|
130.1
|
|
|
Unearned income
|
|
|
1,182.2
|
|
|
|
954.2
|
|
|
Accounts payable and accrued expenses
|
|
|
(300.4
|
)
|
|
|
(223.8
|
)
|
|
Other liabilities
|
|
|
147.4
|
|
|
|
40.3
|
|
|
Income taxes
|
|
|
536.8
|
|
|
|
659.7
|
|
|
Other, net
|
|
|
(54.4
|
)
|
|
|
(46.2
|
)
|
|
Net cash provided by operating activities
|
|
|
2,214.9
|
|
|
|
2,688.2
|
|
|
|
|
|
|
|
|
|
|
Investing activities
|
|
|
|
|
|
|
|
Purchases of fixed maturity securities
|
|
|
(2,235.4
|
)
|
|
|
(4,030.1
|
)
|
|
Proceeds from sales and maturities of fixed maturity securities
|
|
|
2,227.3
|
|
|
|
3,374.5
|
|
|
Purchases of equity securities
|
|
|
(566.3
|
)
|
|
|
(367.0
|
)
|
|
Proceeds from sales of equity securities
|
|
|
1,775.8
|
|
|
|
63.0
|
|
|
Purchases of other invested assets
|
|
|
(72.3
|
)
|
|
|
(73.7
|
)
|
|
Proceeds from sales of other invested assets
|
|
|
23.1
|
|
|
|
76.5
|
|
|
Change in collateral and settlements of non-hedging derivatives
|
|
|
—
|
|
|
|
0.4
|
|
|
Changes in securities lending collateral
|
|
|
(157.4
|
)
|
|
|
(154.5
|
)
|
|
Purchases of subsidiaries, net of cash acquired
|
|
|
(1,346.1
|
)
|
|
|
—
|
|
|
Net purchases of property and equipment
|
|
|
(218.2
|
)
|
|
|
(127.9
|
)
|
|
Other, net
|
|
|
3.6
|
|
|
|
11.8
|
|
|
Net cash used in investing activities
|
|
|
(565.9
|
)
|
|
|
(1,227.0
|
)
|
|
|
|
|
|
|
|
|
|
Financing activities
|
|
|
|
|
|
|
|
Net proceeds from/(repayments of) commercial paper borrowings
|
|
|
(108.0
|
)
|
|
|
1,719.1
|
|
|
Net proceeds from/(repayments of) short-term borrowings
|
|
|
(150.0
|
)
|
|
|
100.0
|
|
|
Net proceeds from/(repayments of) long-term borrowings
|
|
|
173.3
|
|
|
|
(401.1
|
)
|
|
Changes in securities lending payable
|
|
|
157.4
|
|
|
|
154.5
|
|
|
Changes in bank overdrafts
|
|
|
(124.4
|
)
|
|
|
(168.9
|
)
|
|
Proceeds from sale of put options
|
|
|
0.3
|
|
|
|
—
|
|
|
Repurchase and retirement of common stock
|
|
|
(394.7
|
)
|
|
|
(50.7
|
)
|
|
Change in collateral and settlements of debt-related derivatives
|
|
|
24.1
|
|
|
|
(8.0
|
)
|
|
Cash dividends
|
|
|
(191.9
|
)
|
|
|
(172.2
|
)
|
|
Proceeds from issuance of common stock under employee stock plans
|
|
|
59.4
|
|
|
|
103.5
|
|
|
Taxes paid through withholding of common stock under employee stock
plans
|
|
|
(73.2
|
)
|
|
|
(41.9
|
)
|
|
Net cash provided by/(used in) financing activities
|
|
|
(627.7
|
)
|
|
|
1,234.3
|
|
|
|
|
|
|
|
|
|
|
Effect of foreign exchange rates on cash and cash equivalents
|
|
|
0.4
|
|
|
|
1.6
|
|
|
|
|
|
|
|
|
|
|
Change in cash and cash equivalents
|
|
|
1,021.7
|
|
|
|
2,697.1
|
|
|
Cash and cash equivalents at beginning of year
|
|
|
3,608.9
|
|
|
|
4,075.3
|
|
|
|
|
|
|
|
|
|
|
Cash and cash equivalents at end of period
|
|
|
$4,630.6
|
|
|
$6,772.4
|
|
|
|
|
|
|
|
|
|
|
|
Anthem, Inc.
|
|
Reconciliation of Medical Claims Payable
|
|
|
|
|
|
|
Three Months Ended
|
|
|
|
|
|
|
|
March 31
|
|
|
Years Ended December 31
|
|
|
|
|
2018
|
|
|
2017
|
|
|
2017
|
|
|
2016
|
|
|
2015
|
|
(In millions)
|
|
|
(Unaudited)
|
|
|
(Unaudited)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Gross medical claims payable, beginning of period
|
|
|
$
|
7,991.5
|
|
|
|
$
|
7,892.6
|
|
|
|
$
|
7,892.6
|
|
|
|
$
|
7,569.8
|
|
|
|
$
|
6,861.2
|
|
|
Ceded medical claims payable, beginning of period
|
|
|
(104.9
|
)
|
|
|
(539.1
|
)
|
|
|
(539.1
|
)
|
|
|
(645.6
|
)
|
|
|
(767.4
|
)
|
|
Net medical claims payable, beginning of period
|
|
|
7,886.6
|
|
|
|
7,353.5
|
|
|
|
7,353.5
|
|
|
|
6,924.2
|
|
|
|
6,093.8
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Business combinations and purchase adjustments
|
|
|
199.2
|
|
|
|
—
|
|
|
|
75.8
|
|
|
|
—
|
|
|
|
121.8
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net incurred medical claims:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Current year
|
|
|
17,271.1
|
|
|
|
17,968.5
|
|
|
|
71,872.3
|
|
|
|
66,371.4
|
|
|
|
60,708.4
|
|
|
Prior years redundancies(1) |
|
|
(645.2
|
)
|
|
|
(794.6
|
)
|
|
|
(1,164.6
|
)
|
|
|
(850.4
|
)
|
|
|
(800.2
|
)
|
|
Total net incurred medical claims
|
|
|
16,625.9
|
|
|
|
17,173.9
|
|
|
|
70,707.7
|
|
|
|
65,521.0
|
|
|
|
59,908.2
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net payments attributable to:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Current year medical claims
|
|
|
11,478.8
|
|
|
|
11,772.2
|
|
|
|
64,249.7
|
|
|
|
59,156.6
|
|
|
|
54,067.7
|
|
|
Prior years medical claims
|
|
|
5,627.1
|
|
|
|
5,288.9
|
|
|
|
6,000.7
|
|
|
|
5,935.1
|
|
|
|
5,131.9
|
|
|
Total net payments
|
|
|
17,105.9
|
|
|
|
17,061.1
|
|
|
|
70,250.4
|
|
|
|
65,091.7
|
|
|
|
59,199.6
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net medical claims payable, end of period
|
|
|
7,605.8
|
|
|
|
7,466.3
|
|
|
|
7,886.6
|
|
|
|
7,353.5
|
|
|
|
6,924.2
|
|
|
Ceded medical claims payable, end of period
|
|
|
34.5
|
|
|
|
454.3
|
|
|
|
104.9
|
|
|
|
539.1
|
|
|
|
645.6
|
|
|
Gross medical claims payable, end of period
|
|
|
$
|
7,640.3
|
|
|
|
$
|
7,920.6
|
|
|
|
$
|
7,991.5
|
|
|
|
$
|
7,892.6
|
|
|
|
$
|
7,569.8
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Current year medical claims paid as a percentage of current year net
incurred medical claims
|
|
|
66.5
|
%
|
|
|
65.5
|
%
|
|
|
89.4
|
%
|
|
|
89.1
|
%
|
|
|
89.1
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Prior year redundancies in the current year as a percentage of prior
year net medical claims payable less prior year redundancies in the
current year
|
|
|
8.9
|
%
|
|
|
12.1
|
%
|
|
|
18.8
|
%
|
|
|
14.0
|
%
|
|
|
15.1
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Prior year redundancies in the current year as a percentage of prior
year net incurred medical claims
|
|
|
0.9
|
%
|
|
|
1.2
|
%
|
|
|
1.8
|
%
|
|
|
1.4
|
%
|
|
|
1.4
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
(1) Negative amounts reported for net incurred medical
claims related to prior years result from claims being settled for
amounts less than originally estimated.
|
|
|
Anthem, Inc.
GAAP Reconciliation
(Unaudited)
Anthem, Inc. has referenced “Adjusted Net Income” and “Adjusted Net
Income Per Share,” which are non-GAAP measures, in this document. These
non-GAAP measures are not intended to be alternatives to any measure
calculated in accordance with GAAP. In addition to these non-GAAP
measures, references are made to the measures “Operating Revenue” and
“Operating Gain.” Each of these measures is provided to further aid
investors in understanding and analyzing the company’s core operating
results and comparing Anthem, Inc.’s financial results. A reconciliation
of Operating Revenue to Total Revenue is set forth in the Consolidated
Statements of Income herein. A reconciliation of the non-GAAP measures
to the most directly comparable measures calculated in accordance with
GAAP, together with a reconciliation of reportable segments operating
gain to income before income tax expense, is reported below.
|
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended
|
|
|
|
|
|
|
|
March 31
|
|
|
|
|
(In millions, except per share data)
|
|
|
2018
|
|
|
2017
|
|
|
Change
|
|
Net income
|
|
|
$
|
1,312.5
|
|
|
|
$
|
1,009.9
|
|
|
|
30.0
|
%
|
|
Add / (Subtract):
|
|
|
|
|
|
|
|
|
|
|
Net realized losses/(gains) on financial instruments
|
|
|
26.1
|
|
|
|
(7.3
|
)
|
|
|
|
|
Amortization of other intangible assets
|
|
|
79.5
|
|
|
|
41.8
|
|
|
|
|
|
Other-than-temporary impairment losses recognized in income
|
|
|
7.9
|
|
|
|
8.1
|
|
|
|
|
|
Loss on extinguishment of debt
|
|
|
19.1
|
|
|
|
—
|
|
|
|
|
|
Transaction related costs
|
|
|
9.0
|
|
|
|
99.7
|
|
|
|
|
|
Penn Treaty assessment costs
|
|
|
—
|
|
|
|
253.8
|
|
|
|
|
|
Tax impact of non-GAAP adjustments
|
|
|
(33.3
|
)
|
|
|
(140.6
|
)
|
|
|
|
|
Net adjustment items
|
|
|
108.3
|
|
|
|
255.5
|
|
|
|
|
|
Adjusted net income
|
|
|
$
|
1,420.8
|
|
|
|
$
|
1,265.4
|
|
|
|
12.3
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
Net income per diluted share
|
|
|
$
|
4.99
|
|
|
|
$
|
3.73
|
|
|
|
33.8
|
%
|
|
Add / (Subtract):
|
|
|
|
|
|
|
|
|
|
|
Net realized losses/(gains) on financial instruments
|
|
|
0.10
|
|
|
|
(0.03
|
)
|
|
|
|
|
Amortization of other intangible assets
|
|
|
0.30
|
|
|
|
0.15
|
|
|
|
|
|
Other-than-temporary impairment losses recognized in income
|
|
|
0.03
|
|
|
|
0.03
|
|
|
|
|
|
Loss on extinguishment of debt
|
|
|
0.07
|
|
|
|
—
|
|
|
|
|
|
Transaction related costs
|
|
|
0.03
|
|
|
|
0.37
|
|
|
|
|
|
Penn Treaty assessment costs
|
|
|
—
|
|
|
|
0.94
|
|
|
|
|
|
Tax impact of non-GAAP adjustments
|
|
|
(0.13
|
)
|
|
|
(0.52
|
)
|
|
|
|
|
Rounding Impact
|
|
|
0.02
|
|
|
|
0.01
|
|
|
|
|
|
Net adjustment items
|
|
|
0.42
|
|
|
|
0.95
|
|
|
|
|
|
Adjusted net income per diluted share
|
|
|
$
|
5.41
|
|
|
|
$
|
4.68
|
|
|
|
15.6
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Full Year 2018 Outlook
|
|
|
|
|
Net income per diluted share
|
|
|
Greater than $14.12
|
|
|
|
|
Add / (Subtract):
|
|
|
|
|
|
|
|
Net realized losses on financial instruments
|
|
|
0.10
|
|
|
|
|
|
Other-than-temporary impairment losses recognized in income
|
|
|
0.03
|
|
|
|
|
|
Loss on extinguishment of debt
|
|
|
0.07
|
|
|
|
|
|
Transaction related costs
|
|
|
0.03
|
|
|
|
|
|
Amortization of other intangible assets
|
|
|
Approximately $1.32
|
|
|
|
|
Tax impact of non-GAAP adjustments
|
|
|
Approximately ($0.37)
|
|
|
|
|
Net adjustment items
|
|
|
Approximately $1.18
|
|
|
|
|
Adjusted net income per diluted share
|
|
|
Greater than $15.30
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Three Months Ended
|
|
|
|
|
|
|
|
March 31
|
|
|
|
|
(In millions)
|
|
|
2018
|
|
|
2017
|
|
|
Change
|
|
Reportable segments operating gain
|
|
|
$
|
1,867.9
|
|
|
|
$
|
1,585.4
|
|
|
|
17.8
|
%
|
|
Net investment income
|
|
|
229.2
|
|
|
|
207.2
|
|
|
|
|
|
Net realized gains/(losses) on financial instruments
|
|
|
(26.1
|
)
|
|
|
7.3
|
|
|
|
|
|
Other-than-temporary impairment losses recognized in income
|
|
|
(7.9
|
)
|
|
|
(8.1
|
)
|
|
|
|
|
Interest expense
|
|
|
(184.2
|
)
|
|
|
(235.0
|
)
|
|
|
|
|
Amortization of other intangible assets
|
|
|
(79.5
|
)
|
|
|
(41.8
|
)
|
|
|
|
|
Loss on extinguishment of debt
|
|
|
(19.1
|
)
|
|
|
—
|
|
|
|
|
|
Income before income tax expense
|
|
|
$
|
1,780.3
|
|
|
|
$
|
1,515.0
|
|
|
|
17.5
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Forward-Looking Statements
This document contains “forward-looking statements” within the
meaning of the Private Securities Litigation Reform Act of 1995.
Forward-looking statements reflect our views about future events and
financial performance and are generally not historical facts. Words such
as “expect,” “feel,” “believe,” “will,” “may,” “should,” “anticipate,”
“intend,” “estimate,” “project,” “forecast,” “plan” and similar
expressions are intended to identify forward-looking statements. These
statements include, but are not limited to: financial projections and
estimates and their underlying assumptions; statements regarding plans,
objectives and expectations with respect to future operations, products
and services; and statements regarding future performance. Such
statements are subject to certain risks and uncertainties, many of which
are difficult to predict and generally beyond our control, that could
cause actual results to differ materially from those expressed in, or
implied or projected by, the forward-looking statements. You are
cautioned not to place undue reliance on these forward-looking
statements that speak only as of the date hereof. You are also urged to
carefully review and consider the various risks and other disclosures
discussed in our reports filed with the U.S. Securities and Exchange
Commission from time to time, which attempt to advise interested parties
of the factors that affect our business. Except to the extent otherwise
required by federal securities laws, we do not undertake any obligation
to republish revised forward-looking statements to reflect events or
circumstances after the date hereof. These risks and uncertainties
include, but are not limited to: the impact of federal and state
regulation, including ongoing changes in the Patient Protection and
Affordable Care Act and the Health Care and Education Reconciliation Act
of 2010, as amended, or collectively the ACA; trends in healthcare costs
and utilization rates; our ability to contract with providers on
cost-effective and competitive terms; our ability to secure sufficient
premium rates including regulatory approval for and implementation of
such rates; reduced enrollment; risks and uncertainties regarding
Medicare and Medicaid programs, including those related to
non-compliance with the complex regulations imposed thereon, our ability
to maintain and achieve improvement in Centers for Medicare and Medicaid
Services, or CMS, Star ratings and other quality scores and funding
risks with respect to revenue received from participation therein;
competitive pressures, including competitor pricing, which could affect
our ability to maintain or increase our market share; a negative change
in our healthcare product mix; our ability to adapt to changes in the
industry and develop and implement strategic growth opportunities; costs
and other liabilities associated with litigation, government
investigations, audits or reviews; the ultimate outcome of litigation
between Cigna Corporation, or Cigna, and us related to the merger
agreement between the parties, including our claim for damages against
Cigna, Cigna’s claim for payment of a termination fee and other damages
against us, and the potential for such litigation to cause us to incur
substantial costs, materially distract management and negatively impact
our reputation and financial positions; medical malpractice or
professional liability claims or other risks related to healthcare
services provided by our subsidiaries; possible restrictions in the
payment of dividends by our subsidiaries and increases in required
minimum levels of capital; the potential negative effect from our
substantial amount of outstanding indebtedness; a downgrade in our
financial strength ratings; the effects of any negative publicity
related to the health benefits industry in general or us in particular;
unauthorized disclosure of member or employee sensitive or confidential
information, including the impact and outcome of any investigations,
inquiries, claims and litigation related thereto; failure to effectively
maintain and modernize our information systems; non-compliance by any
party with the Express Scripts, Inc. pharmacy benefit management
services agreement, which could result in financial penalties, our
inability to meet customer demands, and sanctions imposed by
governmental entities, including CMS; state guaranty fund assessments
for insolvent insurers; events that may negatively affect our licenses
with the Blue Cross and Blue Shield Association; regional concentrations
of our business and future public health epidemics and catastrophes;
general risks associated with mergers, acquisitions and strategic
alliances; our ability to repurchase shares of our common stock and pay
dividends on our common stock due to the adequacy of our cash flow and
earnings and other considerations; possible impairment of the value of
our intangible assets if future results do not adequately support
goodwill and other intangible assets; changes in economic and market
conditions, as well as regulations that may negatively affect our
liquidity and investment portfolios; changes in U.S. tax laws; intense
competition to attract and retain employees; various laws and provisions
in our governing documents that may prevent or discourage takeovers and
business combinations; and general economic downturns.

View source version on businesswire.com: https://www.businesswire.com/news/home/20180425005362/en/
Source: Anthem, Inc.
Anthem Contacts:
Investor Relations
Chris Rigg, 317-488-6887
Chris.rigg@anthem.com
or
Media
Jill
Becher, 414-234-1573
Jill.becher@anthem.com